Frequently Asked Questions
Step by step procedure to follow for placing an order:
- Fill in your order form and then make the payment. If you have any issues with placing your order, you can always consult our team for customer support and they will help you out instantly. After you have submitted your details and fee, you will receive an email notification and you will also be provided with your own personal account so that you can manage and keep track on the order you have placed.
- After you are done with this process, leave the rest to us as we will assign a suitable academic writer that will work on your paper.
- The custom paper order that you have placed will be completed within the stipulated deadline and will be sent to you via email.
In case you are not satisfied with the written paper or you need to add on a few things, you are more than welcome for free revisions and the writer will revise you work within the new deadline that will be stipulated.
What is the payment method for custom papers?
Bestpaperservices ensures safety and reliability in online payment to ensure our customers have a good user experience. All payments are done through Paypal. After filling in all the details in the order form you will be directed to a secure Paypal billing form.
You can use your credit or debit card to make a payment through PayPal. You don’t need to have a Paypal account. As soon as we receive the payment, we shall start working on your paper and shall deliver it before your deadline.
What about the confidentiality of the paper service that we give?
Though you will have to submit some of your personal information in the order form such as your email address, name etc; all your information will be kept confidential and won’t be released to any third party at any cost. None of our support staff will ask you for any of your bank account or credit card details on email or on chat. You will only submit your credit card info on the secure PayPal billing form. It’s encrypted through Verisign SSL.
How competent are our writers and how do we evaluate their competency?
The first thing is that Bestpaperservices is very strict with the hiring procedures for writers. We never higher writers with qualifications less than Masters Degrees and we also have numerous PhDs on our panel. We have classified them according to their experience and specialization which makes it easy for us to assign projects with reference to their qualification, skills and experience. We evaluate our writers on the basis of the following mentioned criteria.
- Academic and professional writing experience.
- Writer’s score on the written English test which is conducted online.
- The feedback that we receive for our writer when they work on different projects.
- The availability and the willingness of the writer in completing the project with dedication and within the stipulated time frame.
Can our customers communicate with our writers?
Yes, we allow our customers to communicate with our writers through sending messages from the contact us page. Any new query message or suggestion from the writer is also send as email notification to our customers. Customers are advised to check on their email frequently so that they can update themselves with any questions that our writers might ask.
Is our content original?
It has always been the top priority of Bestpaperservices to provide customers with original work that tags with the feature of innovation, analysis, methodological approach and comprehensiveness. We ensure that the work that our writers provide is free from any sort of plagiarism or even spinning which is done by many online custom paper writing companies. We have our own proprietary plagiarism scanning software.
Money back guarantee:
To check our policy related to money back guarantee, you can visit our guarantee page.
Do we keep any database of past written papers or records?
Absolutely not, because all the material that we provide through our writers is written from scratch according to your requirements.
What is the standard format for our custom papers?
We provide all our pages with the standard recommended format i.e. one-inch margins on all the sides, 275 words on each page with a font size of 12 and with a writing style of Times New Roman. However, this is not something mandatory and we can always change the format for our customers for which they would have to give their required format details in their order page.
What if a customer does not receive his/her required work or paper within the deadline?
In such a case, you need to contact us immediately by sending message through the order page or by chatting live chat with our staff that will look into the matter instantly. The reasons behind the delay can vary from case to case, for example a customer provides us a wrong email address or the Spam filter of their email account blocks the notification that we send, or the writer is waiting for our customer’s reply on some clarification. So just contact us and your problem will be solved.